
Jens is a Professor of Decision Science in Healthcare at the Department of Technology, Management, and Economics at the Technical University of Denmark (DTU). He previously held a professorship in Health Care Operations and Health Information Management at the Faculty of Business and Economics at the University of Augsburg and served as (co-)director of the University Center for Health Care at Klinikum Augsburg (UNIKA-T). Jens earned his PhD from the TUM School of Management in 2009. His research focuses on the design and analysisof service systems in the healthcare sector using quantitative methods.